Privacy Policy

Who we are

This website is operated by CloudNeoTech Developer OPC Pvt. Ltd. (“CloudNeoTech”, “we”, “us”), based in Gurgaon, India. If you have any question about this policy or about how your information is handled, contact us at cloudneotechofficial@gmail.com.

Information we collect

Information you give us

When you submit the project request form, we collect the information you enter into it:

• Your name
• Your email address
• Your business or company name, if you provide one
• Your phone or WhatsApp number, if you provide one
• The project type, budget range, desired start date and project description you select or write

We also receive this information if you email or call us directly.

Information collected automatically

If analytics is enabled on this site, we use Google Analytics 4 to understand how the site is used — for example which pages are visited and how visitors arrive. This is configured with IP anonymisation. We do not use analytics to identify individual visitors.

Our hosting provider processes standard server request data, such as IP address and browser type, as part of delivering the site securely.

How we use your information

• To respond to your enquiry and discuss your project
• To prepare a scope, proposal or estimate for you
• To provide services if we go on to work together
• To understand and improve how this website performs
• To meet legal, accounting and regulatory obligations

We do not sell your information, and we do not use enquiry details for unrelated marketing.

Legal basis

We process enquiry information because it is necessary to take steps at your request before entering into a contract, and because we have a legitimate interest in responding to people who contact us. Analytics is used on the basis of our legitimate interest in understanding site performance.

Sharing your information

We share information only with service providers that help us operate this website and communicate with you:

• Vercel — website hosting and delivery
• Resend — delivery of the email generated by the contact form
• Google Analytics — website analytics, where enabled

These providers process information on our behalf and are not permitted to use it for their own purposes. Some of them operate servers outside India; where that is the case, information is transferred under the safeguards those providers offer.

How long we keep it

Enquiry emails are retained for as long as needed to respond and to maintain a record of business correspondence. If we go on to work together, project records are retained for the duration of the engagement and for as long as required afterwards for legal and accounting purposes. You can ask us to delete your enquiry at any time.

Your rights

You can ask us to provide a copy of the information we hold about you, correct it if it is inaccurate, or delete it. You can also object to how we are using it. Write to cloudneotechofficial@gmail.com and we will respond.

You can opt out of Google Analytics using Google's browser opt-out add-on, or by blocking analytics in your browser.

Cookies

This site does not use cookies for advertising or profiling. Where analytics is enabled, Google Analytics sets cookies to measure site usage. Blocking these cookies does not affect your ability to use the site or to contact us.

Security

The site is served over HTTPS, and form submissions are validated and transmitted securely. No system is perfectly secure, so please avoid sending confidential material such as passwords or financial details through the contact form.

Children

This website is intended for businesses and is not directed at children. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy as the website or our services change. The date at the top of this page reflects the most recent revision.

Contact

CloudNeoTech Developer OPC Pvt. Ltd.
Gurgaon, India
cloudneotechofficial@gmail.com